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LegalPrivacy Policy.
How this website collects, uses, and protects your personal information — including enquiry forms, cookies and advertising technologies.
This Privacy Policy applies to this website. It describes what personal information we collect, why we collect it, who we share it with, and the choices you have — including choices about advertising cookies and similar technologies used by our advertising partners, Google and Meta.
1. Who we are
Paytree provides payment acceptance solutions for businesses in the UAE. For the purposes of this website, Paytree is the controller of the personal information described below.
Office: G20, Sky Business Centre, Dubai Festival City, Dubai, United Arab Emirates
Privacy contact: info@paytree.net · +971 50 911 9594
2. Information we collect
Information you give us. When you complete an enquiry form on this website, we collect the details you choose to provide: your name, business name, work email address, phone number, business website, the emirates you trade in, your industry, the payment solutions you are interested in, an optional estimate of monthly transaction volume, and any message you include.
Information collected automatically. When you browse this website, our advertising partners and we may collect certain information automatically through cookies, tags, pixels and similar technologies, including: IP address; approximate location (derived from IP address); device and browser details; operating system; referring website; pages viewed, time spent and interactions with the site; and advertising identifiers. Some of this information may be linked to persistent identifiers placed on your device, which can recognise your browser or device over time and across websites.
3. How we use your information
We use your information to:
- respond to your enquiry and discuss the payment solutions you requested;
- contact you about your enquiry through the details you provided;
- measure the performance of our advertising, such as how many enquiries come from an ad you clicked;
- advertise to you — through Google Ads and Meta — including remarketing and personalized ads based on your visit to this website, where permitted;
- improve this website, our marketing and our services;
- comply with legal obligations and protect our rights.
We do not sell or rent your personal information. We do not use your enquiry details for unrelated marketing without your consent.
4. Advertising technologies — Google and Meta
We use advertising cookies and similar technologies to run and measure our advertising:
- Google Ads. We use Google tags to measure ad performance and conversion actions such as completed enquiry forms. Google and its partners may use cookies (including the Google ad cookie) to serve ads based on your prior visits to this or other websites. Google's use of advertising cookies enables it and its partners to show ads based on your visits. You can opt out of personalized advertising in Google Ads Settings. See also how Google uses information from sites that use its services.
- Meta Pixel. We use the Meta Pixel (Facebook Pixel) and Meta cookies to measure the effectiveness of our ads, understand the actions people take on this website, build audiences for advertising (including lookalike and retargeting audiences), and show you ads for our services on Meta technologies. This means Meta may receive or collect information from your device when you visit this website, and your visit may inform the ads Meta shows you. You can control the ads you see via Meta Ad Preferences and Meta's Data Policy.
Google and Meta act as independent controllers for their own use of this information, under their respective privacy policies. Their cookies may remain on your device until they expire or you delete them, in line with their policies.
5. Your advertising choices
You can control advertising cookies and personalized advertising in several ways:
- Browser settings. You can block or delete cookies through your browser settings. Blocking all cookies may affect parts of the website.
- Google: adssettings.google.com
- Meta: facebook.com/adpreferences
- Industry opt-outs: Digital Advertising Alliance, Network Advertising Initiative, and Your Online Choices (Europe).
Opting out of personalized advertising does not mean you will stop seeing ads; it means the ads you see will be less relevant.
6. Cookies and consent
Cookies and similar technologies are small files or identifiers placed on your device. We use them for enquiry forms, site functionality, and the advertising purposes described above. Where required by law — for example in the EEA, the UK and certain other jurisdictions — we will ask for your consent before placing non-essential cookies (including advertising cookies) on your device, and you may withdraw that consent at any time. Where consent is required for personalized advertising, it is requested separately and you may refuse it without any effect on your ability to use the website.
7. Legal basis for processing
Depending on where you are and what we do with your information, we rely on: your consent (for example, the enquiry consent checkbox you tick, and consent for advertising cookies where required); our legitimate interests (responding to business enquiries, operating and improving the website, marketing our services); and compliance with legal obligations. You may withdraw consent at any time without affecting processing already carried out.
8. Retention
Enquiry details are kept for as long as needed to handle your enquiry and any follow-up, and for the periods required by law or our record-keeping policies. Advertising cookies remain on your device for the periods set by Google and Meta, or until you delete them.
9. Security
We use reasonable organisational and technical measures to protect the personal information we handle. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Children
This website is a business-to-business site and is not directed to children. We do not knowingly collect personal information from children, and we do not knowingly target advertising at people under the age of digital consent applicable in their country.
11. Changes to this policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The revision date below reflects the current version. Material changes will be highlighted on this page.
Last updated: 28 October 2026